Our clients, both two and four legged, are the most important thing to us. They make our business and we do everything we can to make sure that we meet and then exceed their expectations. It’s a simple relationship which builds trust and understanding which is why so many of our clients now use us on a regular basis.
Many of our clients are:
Single Horse Owners
These include owners who keep one horse on DIY livery or at private stables. Some of these four-legged clients are now retired whilst others lead very active lives and can often be found on the competition circuit.
Owners needs range from the odd visit here and there to regular, sometimes daily assistance and almost always holiday cover. We are often asked to accompany those who lead a more active life to events which gives clients the chance to unburden some of the responsibility leaving them to think about the job in hand.
Our retired companions derive pleasure from the small things we do and quite simply by the time we spend with them.
These include professional riders, trainers and producers who require our services both at home and when away competing. Often we’ll step in to cover holiday, sickness and parental leave or in times of increased activity. We are also often brought in to do a specific job, for example prepping thoroughbred yearlings for the sales or breaking in youngsters. During the winter months one groom can be busy from dawn to dusk clipping a large team of horses so often we are appointed for specific work which draws on a particular expertise of a groom.
Our client relationships are based on trust and loyalty.
Our clients say the nicest things…
“From the start Elite Equine Care proved reliable, experienced and above all caring. They are punctual and always keep me appraised of my horses wellbeing regardless of whether they’re looking after him for one day or one month”
Mrs Sandi Goddard, Darley Abbey
“Elite Equine Care are a delight to work with. The care they provide our horses with is above and beyond our expectations. They are knowledgeable and nothing is too much trouble. They leave the yard immaculate. We couldn’t imagine life without them now”
Mrs Sarah Laborde, Leek
“I have always been entirely satisfied with the service that Elite Equine Care provides. They are professional, reliable and, just as importantly, friendly and always go above and beyond the call of duty. I would not hesitate to recommend them to others”
Mr Roger Thomson, Nottingham
“I cannot recommend Elite Equine Care highly enough. They are the perfect solution when we want to go away as a family, which we seem to be doing on a fairly regular basis these days; thank you”
Mrs Susan Peters, Snibston